SOURCE : NEW18 NEWS
Last Updated:May 16, 2025, 19:00 IST
Policyholders can perform a range of tasks directly through WhatsApp, eliminating the need to navigate websites or make phone calls.
Paying your insurance premiums is also simpler. (Representative Image)
In today’s fast-paced digital world, managing essential services is becoming increasingly convenient. Indian insurance companies are embracing this trend, offering convenience at your fingertips. Policyholders can perform a range of tasks directly through WhatsApp, eliminating the need to navigate websites or make phone calls.
If you are also a policyholder, here are six insurance-related things you can now do with a simple WhatsApp message:
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Find Network Hospitals: Need to locate a network hospital covered by your health, motor, or travel insurance? Many insurers now provide this information on WhatsApp. For example, HDFC Ergo General Insurance allows you to access its list of network hospitals 24/7 by initiating a WhatsApp chat on +91 8169500500. You can also get digital policy copies, initiate claims, and even complete payments through this service.
Track Your Claim Status: No more constant website refreshing to check on your claim. If you’ve registered a claim with your insurer, you can easily track its progress by sharing your claim acknowledgement number and other required details via WhatsApp. Bajaj Allianz Life Insurance, for instance, lets you track claims, check policy details, and pay premiums all through a WhatsApp chat on +91 8806727272.
Pay Your Premiums: Paying your insurance premiums has become even simpler. Several insurers now allow you to make payments directly through WhatsApp, eliminating the need to switch between different apps. Aditya Birla Sun Life Insurance is one such provider, allowing policyholders to pay premiums, check policy details, file and track claims, and upload documents via their WhatsApp number: +91 8828800035.
Set Health Checkup Reminders: Another important insurance-related thing you can do is set health checkup reminders. It’s easy to forget regular health checkups amid busy schedules, hence, some insurers are now offering a helpful reminder service via WhatsApp. ICICI Lombard General Insurance allows you to set timely health check reminders, encouraging health management. Policyholders can benefit from this feature by chatting with them on +91 7738282666.
Receive Important Updates and Notifications: Stay informed about crucial updates related to your policy or any changes in regulations through WhatsApp. Consumers often forget the due dates of payment of premiums. So, insurers can send you timely notifications about premium payments, policy maturity details, upcoming deadlines, and other important information directly to your chat, ensuring you never miss critical updates.
Renew Your Policy Quickly: Renewing your insurance policy can also be done with ease through WhatsApp. Forget the hassle of physical paperwork and lengthy online processes, insurance aggregators like Policy bazaar offer quick insurance renewals and document retrieval directly through their WhatsApp chat on +91 8506013131.
- Location :
Delhi, India, India
- First Published:
May 16, 2025, 19:00 IST
